Maxcomsoft Sdn Bhd, provides services to clients all around the world. Maxcomsoft Sdn Bhd has the responsibility to protect each client and provide them with the best services available. The following guidelines were designed to insure these services.

Content

All services provided by Maxcomsoft Sdn Bhd, may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, unlicensed software or files, or material protected by trade secret and other statue. The subscriber agrees to indemnify and hold harmless Maxcomsoft Sdn Bhd, from any claims resulting from the use of the service which damages the subscriber or any other party.

Examples of non-acceptable content or links:

  • Pirated software
  • “Illegal MP3’s”
  • Hackers programs or archives
  • Hackers programs or archives
  • Child Pornography

Maxcomsoft Sdn Bhd, will be the sole arbiter as to what constitutes a violation of this provision.

Unlimited Traffic/Hits & Web Space

Maxcomsoft Sdn Bhd, is pleased to offer our clients unlimited traffic, hits and web space. To maintain the integrity of our service the usage of account for backup or file storage is not allowed as well as the following kind of activities, traffic and usage:

  • Account usage for backup purposes
  • Sites with banners, graphics or cgi’s running from their domain being used on other domains.
  • Sites with immense graphic archives or galleries.
  • Sites offering immense download archives, such as .zip, .tar, .rar, .GZ and so on.
  • Sites running large chat room gatherings.
  • Topsites
  • IRC Scripts and Bots of any kind unless it was explicitly permitted by Maxcomsoft Sdn Bhd, management
  • Proxy scripts/anonymizers
  • Image hosting similar to Photobucket, Twitpic, Imageshack and others
  • AutoSurf/PTC/PTS/PPC sites
  • IP scanners
  • Bruteforce Programs/Scripts/Applications
  • Mail Bombers/Spam Scripts
  • Banner-Ad services (commercial banner ad rotation)
  • File Dump/Mirror similar to Rapidshare and others
  • Audio Streaming with more than one or two streams
  • Escrow, Bank Debentures, Bank Debenture Trading programs and sites
  • High-Yield Interest Programs (HYIP) or related sites
  • Investment Sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid Scheme and such)
  • Prime Banks Programs
  • Lottery sites
  • MUDs/RPGs/PBBGs
  • Hacker focused sites/archives/programs
  • Sites promoting illegal activities
  • Forums and/or websites that distribute or link to warez/pirated/illegal content
  • Fraudulent Sites of any kind
  • Mailer Pro hosting sites
  • Sale of any controlled substance without prior proof of appropriate permit(s)
  • Sites using more than 20% of any system resource including but not limited to CPU, RAM or Disk

If you do not qualify for unlimited traffic/hits, your account may be required to be upgraded, or Maxcomsoft Sdn Bhd, may move your site to a different server, to reduce the load on the server you are currently residing. Maxcomsoft Sdn Bhd, will be the sole arbiter as to what constitutes a violation of usage limitations. At any time Maxcomsoft Sdn Bhd, may move your site to a different server, to reduce the load on the server you are currently residing.

Inode Usage

Maxcomsoft Sdn Bhd  has inodes limit set for each hosting account on shared and reseller servers. The number of inodes employed by single cpanel account should not exceed more than two hundred and fifty thousand 250,000 inodes on any shared or reseller account. If limit of 250,000 inodes reached – account may be suspended for TOS violation, while Maxcomsoft Sdn Bhd  will send a warning email to client beforehand. If a specific user upload/create enormous amount of files on regular basis, use disk space as storage and keep thousands of files/photos/emails – he will be queued for investigation and put at-risk of suspension.

Chat Rooms

Maxcomsoft Sdn Bhd, does allow clients to install their own chat rooms. However, these tend to be large system hogs and may fall into the usage limitations clause. We do provide a html based cgi chatroom that runs without hindering the performance of the machine for others. You are free to run your own chat script, as long as it does not hinder server performance.

Background Processes/Programs

Maxcomsoft Sdn Bhd, may allow programs to run continually in the background, these are considered on a one to one basis and a extra charge may be incured based on system resources used and operational maintenance needed.

Cron Jobs

Maxcomsoft Sdn Bhd does allow Cron Jobs to be conducted on our servers.

IRC

Maxcomsoft Sdn Bhd currently does not allow IRC or IRC bots to be operated on our servers.

Multiple Connections

Multiple telnet and ftp sessions are allowed, on a single hosting account.

Idle Timeouts

Maxcomsoft Sdn Bhd, may disconnect any idle connection to the network.

Average timeouts are

FTP – 300 seconds

Telnet – 2 hours

Commercial Advertising – Email

Spamming, or the sending of unsolicited email, from a Maxcomsoft Sdn Bhd,  server or using an email address that is maintained on a Maxcomsoft Sdn Bhd,  machine is STRICTLY prohibited. For general reference, we consider spam any email that is sent to more than 10 people at a time that did not ask for it to be sent to them.

Maxcomsoft Sdn Bhd,  will be the sole arbiter as to what constitutes a violation of this provision. Opt-In email is acceptiable, as long as Opt-Out/Removal request are fully honored. Please make an effort to limit outgoing mail on your account to no more than 5000 pieces per DAY and no more than 20 pieces per minute. Many times we have seen sites push over 1000 emails in one hit, this causes extreme server loads and prevents other people from accessing server services. Large mailings are preferred to be sent from the hours of 12AM – 8AM EST. Sites with large mailing databases, need to be placed on dedicated server or VPS platform.

Server Abuse

Any attempts to undermine or cause harm to a Maxcomsoft Sdn Bhd  server or customer of Maxcomsoft Sdn Bhd,  is strictly prohibited. Maxcomsoft Sdn Bhd, will pursue legal action to the fullest extent for all abuse of the Maxcomsoft Sdn Bhd  Network.

Suspension/De-Activation

If any terms or conditions are failed to be followed it will result in grounds for account suspension or de-activation. Maxcomsoft Sdn Bhd, reserves the right to remove any account without prior notice. If Maxcomsoft Sdn Bhd, deactivates your account(s) for violating policy, your will forfeit your rights to a refund…and none will be given. No refunds for advance payments, on de-activated accounts. Normal policy is a warning first, and account de-activation the second offense. Serious offenses may cause immediate de-activation.

Privacy Policy

Maxcomsoft Sdn Bhd, respects the privacy of every individual who visits our Web sites, responds to our interactive advertisements or sends us e-mail. This Privacy Statement outlines the information Maxcomsoft Sdn Bhd, will collect and how we will use that information. All order forms on Maxcomsoft Sdn Bhd, utilize a Secure Socket Layer (SSL) or Secure Electronic Transaction (SET) protocol to provide “secure sessions” for our visitors. Through the “secure session,” information that you input into a Maxcomsoft Sdn Bhd, order form will be sent and will arrive privately and unaltered at a Maxcomsoft Sdn Bhd, server. This security prohibits other companies and Web users from being able to access your information.

Maxcomsoft Sdn Bhd, will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily.

The following are some examples of when Maxcomsoft Sdn Bhd, may require that you provide personally-identifiable information:

  • to complete an online order for a product or service (if you do not wish to complete an online order form, we will always provide an option for you to complete an order by calling a phone number)
  • to enter an online contest or sweepstakes (if you do not wish to complete an online contest or sweepstakes form, we will always provide an option for you to enter by mailing a 3 x 5 card to a specific address)
  • to request more information about new or current Maxcomsoft Sdn Bhd, products or services

If you do not want your personally-identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us at the email address listed at the bottom of this Statement. We will use reasonable efforts to delete your information from our existing files.

When you do provide us with personally-identifiable information, we may use that information in the following ways, unless stated otherwise:

  • we may store and process that information to better understand all customer needs and how we can improve our products and services for all customers
  • we may use that information to contact you with new promotions and announcements if you have previously provided your permission and if the promotions and announcements are in your interest
  • we may contact you if we have questions about your account

Maxcomsoft Sdn Bhd, will not sell personally-identifiable information to third parties, unless stated at the time of collection. We may share information with business partners. We are committed to giving you the choice whether or not we use your information for marketing purposes or share information with business partners.

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